FieldLedger
TermsPrivacyDPASLA
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Terms of Service

Last updated: April 24, 2026

These Terms of Service (“Terms”) govern your access to and use of FieldLedger (the “Service”), operated by Startvest LLC, an SDVOSB doing business as FieldLedger (“FieldLedger,” “we,” “us”). By creating an account, you agree to these Terms and our Privacy Policy.

1. The Service

FieldLedger is a federal contractor operations platform for small federal contractors (typically 5 to 50 FTE, including SDVOSB, VOSB, 8(a), HUBZone, and WOSB firms). It covers DCAA-compliant timekeeping, indirect rate calculation (FAR Part 31), equipment costing (USACE EP 1110-1-8), multi-CLIN federal invoicing, project P&L, funding status tracking, QuickBooks Online sync, and set-aside certification lifecycle management (the “SDVOSB Pack” — included free at every tier). The Service is provided as a subscription; specific features available to you depend on your subscription tier (Core, Pro, or Plus).

2. Accounts

You must provide accurate information during signup and keep it current. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us promptly at [email protected] of any unauthorized access.

3. Subscription and Billing

  • Free trial. New accounts receive a 14-day free trial. A valid payment method is not required to start the trial, but must be added before the trial ends to avoid service suspension.
  • Recurring charges. After the trial, your subscription renews automatically at the then-current rate (monthly or annually, per your selection) until canceled. Billing is handled by Stripe.
  • Price changes.We may change subscription prices with at least 30 days' notice. Changes take effect at your next renewal.
  • Refunds. Monthly subscriptions are non-refundable. Annual subscriptions canceled mid-term receive a pro-rated credit toward a future renewal, not a cash refund, except as required by law.
  • Taxes. Prices are exclusive of applicable taxes, which are added at checkout where required.

4. Acceptable Use

You agree not to:

  • Use the Service to violate any law or third-party right;
  • Upload malware, attempt to breach security, or disrupt the Service;
  • Reverse-engineer, scrape, or resell the Service without our written consent;
  • Use the Service to process Controlled Unclassified Information (CUI) or classified data until the Plus tier with CMMC Level 2 and FedRAMP boundary is enabled for your tenant. Core and Pro tiers are not authorized for CUI handling.

5. Your Data

You retain all rights to data you upload to or generate in the Service (“Customer Data”). You grant us a limited license to host, process, and display Customer Data solely to operate the Service and provide support. We will not sell Customer Data or use it to train machine learning models that benefit other customers. See our Privacy Policy and DPA for details.

6. Confidentiality and Compliance

FieldLedger maintains an audit trail of all data mutations for 7 years after account closure to support federal cost audit recoverability (FAR 52.215-2, DCAA retention standards). We will not delete your audit logs during that retention window except as required by law.

7. Intellectual Property

FieldLedger and its software, branding, and documentation are our property. We do not grant you any rights to them except the limited right to use the Service under these Terms.

8. Warranty Disclaimer

The Service is provided “as is” and “as available.” FieldLedger outputs (including indirect rate calculations, invoices, and reports) are tools to assist qualified personnel; final responsibility for the accuracy of federal-contract cost submissions remains with you. Consult a DCAA-experienced CPA or attorney before submitting materials to the government.

9. Limitation of Liability

To the maximum extent permitted by law, FieldLedger's total liability for any claim arising out of these Terms or the Service is limited to the fees you paid in the 12 months preceding the claim. We are not liable for indirect, incidental, consequential, or punitive damages, including lost profits or lost contracts.

10. Termination

You may cancel at any time via the Customer Portal; access continues through the end of the paid period. We may suspend or terminate your account for breach of these Terms, non-payment, or extended inactivity, with reasonable notice where feasible. Upon termination you may export your data for 30 days before we delete operational copies; audit logs are retained per section 6.

11. Governing Law

These Terms are governed by the laws of the state of our principal place of business, without regard to conflict-of-law rules. Disputes are resolved in state or federal courts sitting in that jurisdiction.

12. Changes to these Terms

We may update these Terms from time to time. Material changes will be announced at least 30 days before taking effect. Continued use after the effective date constitutes acceptance.

13. Contact

Questions: [email protected].